Job Openings at GRI

Featured Openings

Clinic Manager

DATE: August 13, 2024
 

Center: Guiding Right, Inc. (GRI)
Location: Oklahoma City, OK
Salary Range: $65,000-70,000
FLSA: Full-time, salaried, non-exempt with Benefits
Grant Funded: Yes

General Description/Job Summary:

The Office Manager will work under the direction of the Chief Executive Officer and Medical Director in providing management and leadership to our clinical team and keep the facility running efficiently.

Job Tasks: (this list is not all inclusive)

Clinic Functionality

  • Developing, implementing, and maintaining structures, policies, procedures, and guidelines (internal and external) to ensure successful operations.
  • Develops, implements, and maintains office policies and procedures.
  • Overseeing EHR maintenance and functionality.
  • Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
  • Managing the clinic by monitoring patient movement through the clinic, monitoring wait times, and guiding staff to deliver services in an efficient, safe, and patient-centric manner.
  • Developing, reviewing, revising, submitting, and implementing policies, procedures, goals, and objectives for NHWC clinical practices.

Financial Performance

  • Implementing efficiencies to achieve best resource utilization while reducing costs.
  • Creating a cost management culture, focused on continuous improvement.
  • Ensuring practices operate within budget targets.
  • Developing and managing vendor relationships. Negotiates vendor pricing.

Managerial Duties

  • Promoting excellent customer service at all levels of the staff.
  • Managing the work schedules of clinical operations staff by coordinating adequate clinic coverage.
  • Ensuring that the site is staffed appropriately.
  • Coordination of the day-to-day operations of the practice
  • Interviews, hires, and trains a productive medical office team and conducts performance reviews.
  • Maintains and manages all filing and organizational systems for the practice.
  • Ensures staffing is appropriate for day-to-day operations, reviewing processes and making recommendations for improvement.
  • Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
  • Coordinates staff meetings for administrative and clinical staff.
  • Coordinates logistics for internal and external meetings and conferences.
  • Ensuring that all business functions are operative and that all processes are effectively and efficiently in place.
  • Performing quality checks on services provided.
  • Ensuring that office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Communicating with clients, third-party resources, and upper management teams for most effective project completion.
  • Managing daily operations and coordinating the work activities and schedules designated operational processes.

Minimum Requirements:

  • Bachelor’s or Master’s degree in Nursing, Business Administration, Accounting, Health Care Administration or an appropriately relevant field or three years of medical clinic setting.
  • Two years in a supervisory or management position.
  • Ability to communicate effectively in verbal and written form.
  • Sound understanding of all federal and state regulations including HIPAA and OSHA.
  • Knowledge of disease prevention.
  • Strong planning and problem-solving skills with the ability to prioritize multiple demands.
  • Excellent interpersonal and communication skills both written and verbal.
  • Strong work ethics and leadership abilities.
  • Knowledge of safety practices and hazardous conditions to provide a safe work environment.
  • Knowledge of HIPAA privacy requirements.
  • Ability to establish and maintain effective relationships and partnerships through collaboration with widely diverse groups, including physicians/providers, individuals at all levels both internal and external of the organization, and gain their cooperation.
  • Leadership and teambuilding skills: Ability to establish a spirit and team culture of excellence among staff and physicians/providers.

Preferred Training and/or Experience:

  • Two years in a supervisory or management position in a medical setting.
  • Skill in using healthcare software and computer systems.
  • Knowledge of continuous process improvement concepts and practices.
  • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.

Special Requirements:

  • Must be willing to travel.
  • Must be willing to work evening hours and weekends if necessary.

Appearance Standards:

This position shall follow the appearance standards as outlined in the GRI Personnel Appearance Policy.

Interested applicants send resume to: Theodore Noel at tnoel@guidingright.org

 

Licensed Mental Health Therapists/Licensed Professional Counselor   

Center: Guiding Right, Inc. (GRI)
Location: Oklahoma City, OK
Salary Range: $60,000-65,000
FLSA: Full-time, salaried, non-exempt with Benefits
Reports To: Chief Executive Officer or Designate
Grant Funded: Yes

Position Summary: Will provide mental health and/or substance abuse therapy for new and current clients living with HIV who DO NOT participate in the Ryan White program, as well as high risk negative clients, including making PrEP and PEP referrals.

Supervision Exercised: None

Position Responsibilities:
1. Receives referrals from GRI staff and other referring entities.
2. Assess the mental and behavioral health status of referred patients.
3. Provide counseling/talk therapy to scheduled patients utilizing professional counseling standards.
4. Formulates differential diagnosis of mild to moderate mental health conditions and/or substance abuse.
5. Formulates short-term and long-term counseling plans for patients under care.
6. Identify patients with urgent mental health conditions (e.g. suicidal, homicidal, psychotic, etc.) and make appropriate referrals to available emergency or psychiatric treatment facilities.
7. Provide non-scheduled urgent assessment of patients with medical clinic appointments.
8. Provides group and family therapy session as indicated.
9. Prepare monthly productivity reports
10. Prepares reports for quality improvement.
11. Provides in-service training on relevant topics for co-workers as requested.
12. Participate in a team management approach to patient care/treatment.
13. Maintain an understanding of how behavioral health priorities are administered under State of Oklahoma DHSS guidelines, consult with specialists and colleagues to review and participate in the care of patients receiving indirect/contract medical services.
14. Maintain quality care through participation in peer review, policy development and quality improvement programs.
15. Maintain and update professional knowledge and proficiency through continuing education, staff meetings, workshops and serving on special committees.
16. Performs other duties as assigned.

The Licensed Professional Counselor works under the direct supervision of the CEO or Designee, who provides general instructions. Work is assigned in terms of functional/organizational objectives. The CEO or Designee will provide guidance in unusual situations which do not have clear precedents and on an as-needed basis. The employee works independently, resolves problems based on past precedent; exercises judgment in interpreting guidelines and applicability; and ensures deadlines are met. The employee plans and carries out various stages of a project by selecting and pursuing approved methods and techniques as appropriate. Assignments are reviewed for quality and compliance with established policies and procedures.
LEGAL CONCEPTS
1. Maintain confidentiality
2. Follow federal, state and local legal guidelines
3. Follow license criteria when licensure applies
4. Maintain HIPAA compliance

Position Qualifications:
1. Skill in providing professional counseling/talk therapy according to established standards of care; excellent customer service and support skills.
2. Organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication.
3. Ability to successfully counsel patients for improved mental and behavioral health.
4. Work with physicians, mid-levels and other members of medical care teams to evaluate patient conditions and develop comprehensive care plans.
5. Successfully refer patients to mental health specialists and other community resources as appropriate.
6. Interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic and professional backgrounds.
7. Work effectively with managers, co-workers, members of the public and professional groups; to manage and coordinate activities and projects.
8. Communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing); to consistently demonstrate positive/proactive customer service attitude; to consistently maintain ethical behaviors exemplary of quality public service or fair standards, inclusively, among all employees and members of the public.
9. Work as an effective team member; function independently, exercise sound judgment and initiative.
10. Be flexible to shift priorities and to maintain confidentiality.
11. Follow GRI guidelines and all applicable policies, including adhering to the mission, vision, and Guiding Principles; to receive constructive feedback including evaluation of one’s productivity and practice attributes.
12. Be available to accept new assignments as needed.

Minimum Qualifications:
1. Ability to perform each position responsibility satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
2. Ability to understand that safety is a condition of employment. Unsafe acts or conditions will be reported to the supervisor or a member of the management team.
3. Must be computer literate with ability to enter information in the GRI system and compile reports or data as requested.
4. Must be able to read, write and speak English.

Education and/or Experience:
• Completion of an accredited program with certification and licensure as a Licensed Professional Counselor in the state of Oklahoma.
License and / or Certification:
• A Licensed Professional Counselor – (LPC) At least two years of full-time experience as a LPC.
• Valid Oklahoma Driver’s License.
• Must possess current Oklahoma licensure as a Licensed Professional Counselor.

Special Requirements:
• Must be willing to travel to provide services.
• Must be willing to work evening hours and weekends if necessary.

Appearance Standards:
This position shall follow the appearance standards as outlined in the GRI Personnel Appearance Policy.

Interested applicants send resume to: Theodore Noel at tnoel@guidingright.org

 

OCM – Outreach Case Manager

   

Center: Guiding Right, Inc. (GRI)
Location: Oklahoma City, OK
Salary Range: $40,000-$45,000
Reports To: Chief Executive Officer (CEO) or Designate

FLSA: Full-time, Salaried, Non-Exempt with Benefits
Grant Funded: Yes

Position Summary: Perform outreach, education, and HIV/STI testing in high-risk communities
to identify and link to care newly diagnosed clients and re-engage previous HIV positive clients,
including in rural areas.

Supervision Exercised: None

Position Responsibilities:

1. Will be able to mobilize at any time of day, as required, to locate and connect with clients who
have fallen out of care to assist in re-engaging them into care.
2. Will assist with street outreach, harm reduction education, needs assessment data collection,
HIV/Hepatitis C Virus (HCV)/Sexually Transmitted Infection (STI) testing, PrEP and PEP
referrals, and disease cluster intervention for HIV and Hepatitis.
3. Will provide health support materials for clients, provided by the Sexual Health & Harm
Reduction Service (at OSDH) or their agency, which may include but may not be limited to,
planners, pill minders, lunch bags, transportation support, or other items to help clients get and
stay in care.
4. Will use current technology, such as an Android tablet with effective security measures, to
assist with health education messaging and current resources for clients, especially clients with
limited internet access.

LEGAL CONCEPTS
1. Maintain confidentiality
2. Follow federal, state and local legal guidelines
3. Maintain HIPAA compliance

Position Qualifications:
1. Must reflect the diverse communities they serve in a nonclinical setting.
2. Will provide services in one or more of the four regions of Oklahoma as divided by Interstate
40 and Interstate 35, including rural areas.
3. Will be encouraged and supported to obtain phlebotomy training, in order to provide syphilis
testing to clients.
4. Will be encouraged and supported to attend/achieve Behavioral Health Case Management,
which is certified by the Oklahoma Department of Mental Health and Substance Abuse.
5. Ability to be culturally sensitive to diverse client populations.
Minimum Qualifications:
1. Ability to perform each position responsibility satisfactorily with or without reasonable
accommodation. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential duties of the position.
2. Ability to understand that safety is a condition of employment. Unsafe acts or conditions will
be reported to the supervisor or a member of the management team.
3. Must be computer literate with ability to enter information in the GRI system and compile
reports or data as requested.
4. Must be able to read, write and speak English.

Education and/or Experience:

• Bachelor’s Degree in public/community health or related field of study from an accredited
college or university. 1 – 3 years’ experience in the social service field preferred.
License and / or Certification:
• Valid Oklahoma Driver’s License.
Special Requirements:
• Must be willing to travel.
• Must be willing to work evening hours and weekends if necessary.

Appearance Standards:

This position shall follow the appearance standards as outlined in the GRI Personnel Appearance
Policy. Interested applicants send resume to: Theodore Noel at tnoel@guidingright.org.

 

 

CTR Counselor (Counseling, Testing, Referral Counselor)

   

Center: Guiding Right, Inc. (GRI)
Department: HIV Prevention
Location: Oklahoma City, OK
Salary Range: $37,000-$41,000
FLSA: Full-time (40 hours per week) unconventional hours with some evenings, nights and weekends
Grant Funded: Yes

Functions of Work:
Under the supervision of the Director of Prevention, performs HIV counseling, testing and referrals and other STI testing to African Americans and marginalized individuals at high risk for HIV acquisition over the age of 13.

Examples of work Performed

• Conducts HIV Testing using Rapid Testing Technology
• Conducts STD and/or Blood borne pathogen screenings
• Conducts a comprehensive HIV/STD risk assessment of factors that influence client risk
• Develop individualized client risk reduction plan with realistic, time-phased, measurable goals
• Supporting and reinforcing client behavior changes by repeating risk reduction messages and offering suggestions to overcome barriers.
• Monitoring client progress toward his/her risk reduction plan at each session by reviewing individual risk reduction goals/objectives.
• Developing a plan to obtain necessary services, such as housing, drug treatment, job training and HIV/STD prevention and treatment services through referrals, case manager assistance and follow up
• Responsible for maintenance and quality assurance of agency data collection
• Advocate for the use of Pre-Exposure Prophylaxis (PrEP) and assist clients in accessing
• Provide referral and assistance in HIV+ clients attaining medical care and treatment adherence.

Specific objectives of the risk reduction plan may include:
• Learning correct way to use a male /female condom
• Increasing condom usage to every time/every other time with all partners/everyone but your primary partner
• Within one/three/six months, reducing the number of partners to X
• Decreasing intercourse to X times per week/month

Preferred Training and/or Experience:
Associates or Bachelor of Sciences, Public Health/Community Health or two (2) years of work
experience in related field in lieu of degree.

Who we are looking for:
We are looking for an outgoing individual with a strong passion to help their community. He/She must be well organized and detail oriented; exhibiting the ability to follow strict policies and guidelines regarding confidentiality.

Interested applicants send resume to: Theodore Noel at tnoel@guidingright.org.

 

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